Posting ID# 5270

June 6, 2018

POSITION:  Insurance Benefits Coordinator

LOCATION:  Human Resources - District Office

OPEN TO:  Employees of Carson City School District currently on the same grade or higher.

TRANSFER PERIOD:  Closes June 19, 2018.

SALARY & BENEFITS:  Grade 26.  Range begins with Step 1 = $19.52 per hour.  8.00 hours per day, 12 months per year.  Requests for transfer will be considered first; however, a request for transfer does not guarantee that a transfer will be granted.  If no transfer is approved, all application materials will be reviewed to determine those who possess the most appropriate qualifications. 

APPLICATION:  Complete the online application by clicking "Apply for this Position." The application will require:

• Cover letter
• Resume
• Last three (3) evaluations (if no evaluations or incomplete: submit documentation on why no or partial evaluations).

EDUCATION and EXPERIENCE:  Graduation from high school or the equivalent.  Completion of formal or informal training in benefit administration practices, or closely related field; and responsible secretarial and office management or technical experience and/or training involving planning and scheduling work duties; experience and success in maintaining confidentiality concerning all business matters, compilation and reporting of data; reading, editing, and interpreting complex written materials and the performance of administrative details. Bilingual preferred.

Must be able to pass the pre-employment drug screen test.

This is a replacement position.

REASONABLE ACCOMMODATION:   The Human Resources Department will make efforts to provide reasonable accommodations to disabled candidates in the employment process.  If you have special needs, please notify the Human Resources Department at the time you turn in your application or at least three (3) days prior to an interview by calling (775) 283-2130.

________________________________________________________________________

 Carson City School District

Job Description

Job Title: Insurance Benefits Coordinator
Department: Human Resources
Reports To: Associate Superintendent
FLSA Status: Non-Exempt
Prepared By: Associate Superintendent of Human Resources
Prepared Date: 06-05-2018

General Job Description:      

Under direction, serves as Benefits Coordinator for District, performing technical and clerical functions on an independent, responsible level, with accuracy, thoroughness, and timeliness.  Required duties facilitate the administration of health benefits to activate employee, retiree, and COBRA members of the District.  Exercises independent judgement in applying, interpreting, and maintaining strict compliance with fiscal division policies, federal COBRA regulations and procedures related to health benefits; and oversees and implements various employee benefit plans, such as group medical, dental, vision, life and various flexible benefits; and to perform related work as required. Duties include:

• Independently serves as the District Insurance Benefits Coordinator, performing highly responsible, complex and diversified clerical, administrative, and technical support functions with accuracy and timeliness.
• Assumes responsibility for the maintenance and processing of employee group insurance records to include active employees and retirees.
• Oversees the Retiree Health Insurance program and data to include the processing of insurance requests, the retiree database, and working with PERS while providing file and data management.
• Facilitates COBRA enrollment submissions and payments.
• Analytical, budgetary and fiscal duties may be a major or minor part of the individual’s job.
• Performs related work as required.

Essential Duties and Responsibilities:           

Manages the District’s various health benefit programs; medical, dental, vision, life, Health and Flexible Savings account. Works with service providers, employees, management and Benefits Committee. Acts as an agent to implement the Benefits Committee’s negotiated health plans.  Updates and revises insurance policies; has knowledge of completing insurance policies as needed, maintains and updates all contract information through the renewal process.  Works closely with Insurance Broker.  Implements systems to record, notify, corresponds, report and analyze relevant data to maximize efficiency, usability of service-employee portals, coordinates with Human Resources and Fiscal, and Technology Departments.  Resolves complaints; serves as coordinator for the Benefits Committee providing information and resources, adheres to HIPAA rules and regulations. A Confidential Employee.  Performs other related duties as may be required by Supervisor.

• Consults with third party administrators and vendors to ensure programs are working correctly, recommends changes as needed; serves as liaison for the benefits program with other divisions, departments and outside agencies.
• Oversees and implements necessary changes in insurance eligibility management.
• Handles sensitive data collection and is instrumental in dealing with data integrity. Monitors ongoing data collection, data reporting, monthly program audits. Reconciles invoicing.

Fiscal:

• Provides fiscal and data analysis support in administering and coordinating the District’s health benefits Plans.
• Audits, manages, coordinates and provide technical guidance to insurance programs carriers, providers and third-party administrators.
• Performs accounting research and database analysis as required. Knowledge of General Ledger functions, and warrant preparation; maintaining accounts receivable and payable reconciliation on retiree’s account. Preparing payroll deduction statements for Fiscal input.
• Performs related work as required.

Technical:

• Review and/or process confidential, detailed and/or technical forms, files, and other documentation, associated with one or more district program areas.
• Subject matter expert, providing sensitive and detailed program information to district employees and officials, the general public are a significant part of the job.
• Reviews, completes, and processes technical documents applying a thorough and detailed knowledge of the appropriate laws, rules and regulations pertaining to the department or program; gives information regarding the special and/or technical program to district personnel, service providers, vendors and/or the general public.
• Researches, assembles, tabulates and analyzes data from a wide variety of sources; interviews and consults with district and department officials. Prepares detailed narrative and/or statistical reports for administrative review and control; makes recommendation on procedures, policies, and program alternatives to improve efficiency. Research and develop background information to be used for management decisions.
• May supervise and review subordinate account clerks or office assistants.

Knowledge of:

Quality customer service and public relations; advanced office practices, procedures, and methods, including the preparation of business correspondence, report preparation, filing, faxing, document management, and standard office equipment operation; basic principles of fiscal administration, particularly related to health benefits and record keeping; expertise in using the English language, including overall presentation, spelling, grammar, and punctuation; application of school district organizational polices, rules, and regulations; maintaining health benefit regulations; business mathematics; understanding effective, efficient management and training principles; reading, writing, composition, editing, and comprehension skills.

Laws, rules, principles and practices of the function area relevant; knowledge of writing reports and correspondence writing; public and business administration practices; computer programs, automated information systems, Microsoft Excel, Microsoft Word, current office methods, procedures and equipment as well as website creation and maintenance.

Ability to:

Evaluate, analyze, and maintain compliance of benefit polices, terms condition, contract and regulations, summarize, interpret, and instruct employees receiving benefits; work independently in a timely completion of regular and special assignments requiring use of sound judgement; interprets data and calculates accurate mathematical computations; maintains completes confidentiality of sensitive and privileged information; ensure the understanding and completion of all oral and written instructions; serves as a conduit between the District employees and various benefit providers; keyboard at a net corrected speed of 60 wpm; records and transcribes meeting minutes; operates a vehicle, observing legal and defensive driving practices; understand and carry out oral and written instructions; establish and maintain effective proactive relationships with those contacted in the course of work.

Skills:
Working independently; understanding, interpreting, and applying laws, rules as they relate to specialty area(s); gathering and analyzing data; preparing clear, concise narrative and statistical reports, records and correspondence; performing complex clerical and technical work; typing with accuracy; evaluating situations accurately and taking effective courses of action; exercising tact, judgement and strategy with a variety of people and a variety of situations; reading and writing English at a level required for successful job performance; understanding and carrying out oral and written instructions; establishing and maintaining effective working relationships with those contacted in the course of work.

Any combination of training, education, and experience, which demonstrates an ability to perform the duties of position:  Graduation from high school or equivalent.  Completion of formal or informal training in benefit administration practices, or closely related field; and responsible secretarial and office management or technical experience and/or training involving planning and scheduling work duties; experience and success in maintaining confidentiality concerning all business matter, compilation and reporting of data; reading, editing, and interpreting complex written materials and the performance of administrative details.

Licenses or Certificates Required:

Possession of a High School diploma or equivalent certificate, a valid driver’s license issued by the state of residence, and an original Social Security Card.

Essential Job Functions:

• Plans and organizes all health benefits initiatives.
• Coordinates the health plan administration for all Carson City School District staff and their dependents.
• Develops, recommends and interprets policies, regulations, standards, procedures and short/long term goals of the Departments managed.
• Works in cooperation with administrators and other appropriate staff in the budget planning and workload.
• May serve as a representative of the School District on various committees and boards in the State and local community.
• Prepares comprehensive verbal and written reports.
• Shall collaborate with District staff on health benefits efforts.

Competencies:                                               
To perform the job successfully, an individual should demonstrate the following competencies:

• Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
• Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well at group problem solving situations; Uses reason even when dealing with emotional topics.
• Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
• Customer Service - Manages difficult or emotional customer and staff situations; Responds promptly to customer/staff needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written and statistical information.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Dependability - Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates. Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
• Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
• Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to increasing the ending fund balance; Conserves organizational resources.
• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity; Upholds organizational ethics and values.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports and respects diversity.
• Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market conditions and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
• Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Dresses in formal business attire; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time; Is consistently present at School Board meetings.
• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.

Language Skills:                                            
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills:                                                  
Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations.  Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.

Reasoning Ability:                                                     
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skills:                                            
To perform this job successfully, an individual should have knowledge of Accounting software; Contact Management systems; Database software; Development software; Human Resource systems; Internet software; Inventory software; Order processing systems; Payroll systems; Project Management software; Spreadsheet software and Word Processing software.

Other Skills and Abilities:                 
Ability and familiarity in working with other school districts, city, state, and federal agencies.

Other Qualifications:                                                
Knowledge of the organizational structure of Nevada school districts and applicable sections of the Nevada revised and federal statutes.

Physical Demands and Working Conditions:

Strength: Sedentary/Medium – Frequent lifting, carrying, pushing or pulling 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds constantly or a negligible amount of force frequently to lift, carry, push, pull or move objects.

Physical Demands: Frequent reaching, handling, fingering, talking and hearing. Vision: Frequent near acuity and occasional far acuity. Mobility to work in a typical office setting and use standard office equipment. Vision to read printed materials. Hearing and speech to communicate in person or over the telephone.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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When applying for a position, candidates must meet the minimum qualifications as listed on the appropriate position vacancy announcement.

Notice of Non-Discrimination: The Carson City School District does not discriminate against any person on the basis of race, color, national origin, sex, disability, age, or on any other basis protected by state or federal law, and it provides equal access to the Boy Scouts of America and other designated youth groups. The following person has been designated to handle inquiries regarding the District’s non-discrimination policies: Title IX and 504 Coordinator, 1402 W. King Street, Carson City, NV 89703, (775) 283-2130.